Terms of service

This privacy and security policy statement outlines the general principles that underpin the specific processes and procedures related to the collection, use, handling, access or disclosure, storage, transfer, or other forms of processing of personal information. We want you to feel confident that your personal data is safe with Domus Arte, as we are committed to protecting your privacy and diligently fulfilling our responsibilities concerning your personal data protection.

The use and protection of client personal data under Domus Arte's responsibility comply with the provisions of Regulation EU 2016/679.

1. Privacy and Cookies Policy

We recommend reading our Privacy and Cookies Policy, which outlines the conduct rules of the Domus Arte brand (operated as a sole proprietorship by Celeste Paiva, with tax identification number 187 283 494, headquartered at Rua da Bainharia, nº135, 4050-084, Porto, Portugal), regarding the handling of personal data provided to us.
Domus Arte oversees the collection and processing of all personal data gathered through this website. Domus Arte respects users' privacy and complies with Portuguese and European data protection laws, adhering to the requirements of the legislation in force and the National Data Protection Commission (“CNPD”).
This Privacy and Cookies Policy provides information regarding the processing of personal data collected through the website, as well as the exercise of the rights of personal data holders.
This policy statement outlines the general principles supporting the specific processes and procedures for collecting, using, handling, accessing or disclosing, storing, transferring, or otherwise processing personal information. These general principles apply uniformly and transversally to all processes of registration, handling, and processing of personal information and data by Domus Arte.

Domus Arte only collects and processes personal information that is relevant and necessary for a specific purpose(s) and will not process personal information in ways incompatible with the purpose for which it was collected.
Domus Arte processes personal information that is adequate, relevant, and not excessive for its intended purpose.
Personal information is kept as accurate, complete, and up-to-date as possible to fulfill the purpose for which it was processed and is retained only for as long as necessary and lawful for the intended purpose.
Domus Arte only discloses or reveals personal information internally and may do so externally, but always under appropriate circumstances (e.g., with transport companies we work with) and ensuring the implementation of adequate technical and organizational privacy and protection measures.

Domus Arte implements appropriate technical and organizational measures to ensure the security of personal information. All employees are instructed to process personal information on behalf of Domus Arte following the company's instructions, procedures, and applicable legislation.

Users may, at any time, request access to, correction, or deletion of their personal data collected by Domus Arte by email or in person at the company's headquarters. Requests for access, correction, or deletion of personal data should be sent to info@domusarteporto.com.

Domus Arte employees who access and handle clients' personal information and data must consistently act in line with the principles outlined in this policy.

2. Website Privacy and Cookies Policy

Personal Data

Domus Arte processes personal data collected through the website. The following categories of personal data may be collected through the website: name, address, postal code, phone number, and email.
Domus Arte will never provide personal data to third parties unless legally required to do so.

Purposes of Use

Domus Arte may use the personal data collected for the following purposes:

  • Offering and personalizing products and services;
  • Improving our services through targeted communication;
  • Sending information about events, contests, promotions, or current or future commercial activities of Domus Arte (as required by law, user consent is obtained at registration, which can be revoked online or in person at Domus Arte's headquarters at any time);
  • Fulfilling purchase or service agreements;
  • Arranging home deliveries;
  • Providing customer support services.

Cookies

This website uses "cookies," small text files saved by the website on users' computers. The website uses cookies to recognize users during their visits, allowing Domus Arte to improve the website's usability and adapt it to users' needs. Cookies stored on users' computers remain valid indefinitely after their first visit.

Your internet browser can be configured to notify you when a cookie is saved on your computer. It is also possible to disable cookies from this website. However, disabling cookies will limit access to certain features of the Domus Arte website.

This website uses the following cookies:

  • Necessary Cookies: Required for basic website functionality, such as remembering preferences like cookie acceptance, login details for future visits, favorite items, or items added to the cart.
  • Functional Cookies: Allow analysis of website use to measure and improve performance, such as tracking user visits and conducting statistical analyses to enhance the graphical and textual content consumed on Domus Arte’s online store.
  • Advertising Cookies: Used by advertising companies to promote ads relevant to your interests, storing information about user behavior for personalized advertising.

3. Validity

This policy may be updated in the future. Changes take effect immediately upon online publication. Website users are encouraged to read the policy regularly to stay informed about any updates.

November 2020